Receptionist
Do you enjoy greeting and answering calls? We are currently seeking a Receptionist for our Chicago office. Set your sights on a high-profile career in our highly dynamic and exciting environment. Heritage Auctions (HA.com) world’s largest collectibles auctioneer and one of the fastest growing auction houses in the world with sales in fine jewelry, luxury accessories, watches, wine, coins, books and manuscripts, fine and decorative arts, entertainment, music, and more!
SUMMARY: Responsible for providing administrative support to the Managing Director in order to ensure smooth daily operations in our Chicago Office
ESSENTIAL DUTIES & RESPONSIBILITIES:Answer and route incoming calls in a prompt and courteous manner
- Greet incoming guests in a professional and friendly manner
- Ensure front gallery is always presentable
- Respond to issues and problem related calls from Client Services
- Assess initial walk-in customer inquiries
- Designate items to appropriate Consignment Director
- Handle receiving and distribution of office mailings
- Distribution of appraisal/evaluation inquiries
- Manage internal paperwork through different sources (DMS, scanning, etc.)
- Ensure all details of event planning are managed (caterers, supplies, set up)
- Provide support on sale days (registrations, questions, etc.)
- Keep apprised of catalogue, promotional material, supplies, etc. and order; if needed
- Performs and is responsible for department-wide inventories of consignment material
- Acts as point of contact for jewelers and repairers
- Take payments and work with accounting to manage office monetary budgets
- Assist with pickups
- Managing outside services such as cleaning and deliveries
- Other duties may be assigned
EDUCATION & EXPERIENCE:
- High school diploma required, Bachelor’s degree preferred
- Must have 5+ years of experience as a receptionist or administrative assistant
- Computer proficiency, especially in Microsoft Office
- Fluent in English; multi-lingual a plus
- Attention to detail and ability to multitask
- Must be able to lift 15-20 pounds
WORK ENVIRONMENT: Individual must be able to work independently in a fast paced and high-pressured environment.
The following are attributes that we are seeking in all employees at Heritage:
- Self-motivation, intelligence, and strong work ethic
- Willingness to learn
- Ability to work well with others
- Ability to follow set standards and take direction
- Ability to analyze and propose solutions to problems
- Ability to work in a fast-paced, multi-project, and dynamic environment
- Absolute drive to complete projects on time and in a detailed manner
- Excellent organizational skills: accurate and thorough
- Excellent communication skills: listening, writing, and verbal
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers and persons with disabilities. EOE